Privacy Policy

At Liverpool Dental Care, we prioritize your privacy and respect your control over your personal information. To ensure the highest standard of dental care, we collect necessary personal details from you. Without this information, including your medical history, we may be unable to plan your care effectively, potentially jeopardizing your health and safety. We are committed to safeguarding your personal information in accordance with the Australian Privacy Principles outlined in the Privacy Act 1988. This Privacy Policy outlines how we collect, handle, and protect your personal information.

Information Collection:

We collect and hold personal information such as your name, contact details, date of birth, health insurance information, and dental photos. Additionally, we may collect sensitive information like your medical history, dental records, allergies, and medications.

How We Collect and Store Information:

Your personal information is collected when you complete our patient information form, submit details through our website, contact us for inquiries, or provide information during consultations. We may also receive information from third parties like radiographers or specialists. Your information is stored securely in both hard copy and electronic files.

Use and Disclosure:

We only use or disclose your personal information for the primary purpose for which you provide it to us, including providing services, referring you to specialists, responding to queries or complaints, and internal administration. Your information may be shared with other dental service providers if relevant to your treatment or required by law.

Access and Correction:

We strive to ensure the accuracy and completeness of your personal information. You can request access to and correction of your information by contacting our Practice.

Complaints:

If you believe we have breached privacy principles, you can address your complaint in person or in writing . We will review and resolve your complaint promptly.

Changes to Policy:

Any changes to this Privacy Policy will be posted on our website and will be effective immediately.

For any inquiries or concerns about your dental records, feel free to contact us. We always aim to prioritize your interests.